Privacy Policy
Shopizor is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Who we are
Shopizor is an online store platform built for small businesses. We provide tools to create storefronts, manage products, process orders, and handle payments. References to "Shopizor", "we", "us" or "our" in this policy refer to the Shopizor platform and its operators.
2. Information we collect
We collect the following types of information:
Account information
Your full name, email address, and password when you register.
Business information
Store name, logo, business description, and storefront settings you provide.
Product and catalog data
Products, categories, prices, images, and inventory data you upload.
Order data
Customer orders placed through your storefront including customer name, phone number, delivery address, and order items.
Payment records
Bank transfer receipt images and payment amounts submitted for subscription billing. We do not collect or store credit card information.
Usage data
Log data such as IP address, browser type, pages visited, and actions taken within the platform to improve our service.
Communications
Messages you send us through support channels.
3. How we use your information
- To provide, operate, and maintain the Shopizor platform
- To process your subscription payments and activate your plan
- To send you account notifications, billing updates, and support responses
- To improve platform features based on usage patterns
- To comply with legal obligations
- To prevent fraud and protect the security of your account
4. Data sharing
We do not sell your personal information to third parties. We may share data only in the following limited circumstances:
- With infrastructure providers (hosting, storage) who process data on our behalf under strict confidentiality agreements
- With WhatsApp integration services to deliver order notifications on your behalf
- When required by law, court order, or government authority
- To protect the rights, property, or safety of Shopizor or its users
5. Data retention
We retain your account data for as long as your account is active. If you close your account, we will delete your personal data within 90 days unless we are required to retain it for legal or compliance reasons. Order and payment records may be retained for up to 7 years for accounting and legal purposes.
6. Data security
We implement industry-standard security measures including encrypted data transmission, secure storage, and access controls. However, no system is completely secure. We encourage you to use a strong password and keep your account credentials confidential.
7. Cookies
Shopizor uses essential cookies to maintain your login session and platform functionality. We do not use advertising or tracking cookies. By using Shopizor, you consent to our use of essential cookies.
8. Your rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to how we process your data
- Export your data in a portable format
To exercise any of these rights, contact us at contact@shopizor.com.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on the platform. Your continued use of Shopizor after changes take effect constitutes acceptance of the updated policy.
10. Contact us
If you have any questions about this Privacy Policy, please contact us at contact@shopizor.com.